Before I ordered my choice of sword I sent a couple enquiries to BladesPro asking for advice about whether the blade length was right for me. I was very impressed with their quick response and their knowledge. I finally decided on the Lanfen Folded Steel Katana. After ordering the sword I received emails keeping me up to date with how the order was progressing, which made me very comfortable dealing with them.
When the sword arrived in the UK the tracking became a little confusing, but I again contacted BladesPro and they were able to confirm that it was with customs and gave me details of who to call.
I now have my sword and it was well worth the wait. I practice Ju Jitsu, and a few of the guys I train with have their own swords, but they are all a little jealous of mine